Legal
Privacy Policy
Effective August 15, 2026 · Last updated October 10, 2026
Twine is a private date diary for two people. This policy explains what information the Twine app for iPhone ("Twine", "the app") collects, why, who can see it, and the choices you have. Twine is made by the Twine team ("we", "us"). If you have a question about anything here, email us at support@twine-official.com.
The short version
- We collect what the app needs to work: your email, your first name, the photos and details of the dates you log, and where they happened.
- What you add is shared with the partner you connect with. A date is shared with the couples who follow you only if you both choose to share it, and any line you keep between you stays between you. Your partner's photo of a date stays locked on our servers until you've both posted.
- We don't show ads, we don't use third-party analytics or advertising SDKs, we don't track you across other apps or websites, and we don't sell or share your personal information.
- You can delete any date at any time, and you can delete your account from Settings in the app.
Contents
- Information we collect
- Device permissions
- How we use information
- Who can see your information
- Service providers
- No ads, no tracking
- Keeping and deleting data
- Your choices and rights
- Security
- Children
- Where data is stored
- Changes to this policy
- Contact us
1. Information we collect
Information you give us
- Account details: your email address and a password. Passwords are stored by our authentication provider in hashed form; we never see them.
- Profile: the first name you enter, an optional profile photo, the app color you pick, and an optional name for the two of you as a couple.
- Pairing: the invite code one of you creates and the other enters, which links your two accounts, and the @username you pick together as a couple.
- Following: the couples you follow, the couples who follow you, follow requests waiting on an answer, and couples you block.
- Sharing choices: whether each of you chose to share a date with your followers, and whether you kept your line on a date just between the two of you.
- Dates you log: the photo you take (stored at full resolution), the place, the date and time, an optional one-line note, an optional category (like Dinner or Coffee), and optionally whose idea it was.
- Date ideas: ideas you save for later, with an optional place and notes.
- Likes and comments: the shared dates you like, the comments you write, and when. We also note when you last opened Notifications, so new likes and comments get a dot.
Information collected when you use the app
- Precise location, only while you're using the app and only if you allow it. When you log a date, we record where your phone was, separately from the place you pick, and use it to suggest nearby places and pin the date to your map. When you search for a place, your current location is used to show nearby results first.
- Weather and time zone at the time of a date. When you log a date we look up the temperature and conditions at that spot, and save your time zone, so the date shows "68°F, clear" and the right local time.
- Search text you type when looking for a place.
We don't collect your contacts, browsing history, health, financial or advertising data. If you choose to invite friends, Twine reads your contacts on your phone to list them, and the invite goes out as a text from your own Messages. Your contacts are never uploaded to us or stored by us. We don't use analytics or crash-reporting SDKs that collect usage data about you.
Stored only on your phone
The app keeps your sign-in session in the iOS Keychain (secure storage) and remembers your app color on the device so Twine opens in your color. This stays on your phone.
Summary for Apple's App Privacy labels
| Data type | What it is | Used for | Linked to you | Tracking |
|---|---|---|---|---|
| Contact info | Email address, first name | App functionality | Yes | No |
| User content | Date photos, profile photo, notes, date ideas, comments | App functionality | Yes | No |
| Location | Precise location when logging a date or searching | App functionality | Yes | No |
| Identifiers | An account ID we assign | App functionality | Yes | No |
2. Device permissions
Twine asks for permissions only when a feature needs them, and you can change them any time in iPhone Settings → Twine.
- Camera, to take the photo of each other on your date.
- Photos, to choose a profile photo (or a date photo) from your library. Only the photo you pick is uploaded.
- Location (While Using the App), to pin a date to where you are and find nearby places. If you say no, you can still search for a place by name.
- Contacts, only if you tap Invite Friends, to list the people you can invite. They stay on your phone. If you say no, you can still share an invite link.
3. How we use information
- To run the app: create your account, connect you with your partner, store your dates and ideas, and show them on your map, diary and Us page.
- To make the photo lock work: hold back each partner's photo until both of you have posted.
- To show the counts and memories on your Us page, like how many places you've been and where you go back to most.
- To respond when you contact us, keep the service secure, prevent abuse, and meet legal obligations.
We don't use your information for advertising, we don't build profiles of you for anyone else, and we don't use your photos or notes to train AI models.
4. Who can see your information
- Your partner. Once you're connected, your partner can see your name, profile photo and your name as a couple, every date you log together (place, time, weather, category, notes), your shared date ideas, and your date photos. Each photo shows only after you've both posted for that date.
- Other couples on Twine. Couples can look yours up, where they see your first names, profile photos, @username, follower count and how many dates you've logged (in total, and how many are shared). They don't see where your dates were, or what's in them. Couples you've blocked can't find you.
- Couples who follow you see the dates you've both chosen to share, once both photos are in: the photos, the place's name and address, the date and time, the weather, the category, and your lines, except a line you've kept between you. They never see your map, your location, your date ideas, or any date you haven't both shared.
- Likes and comments. When you like or comment on a shared date, the couple who shared it and the couples who follow them can see your first name, profile photo, your couple's @username, and your comment. Likes and comments on a date are only ever visible to people who can see that date.
- Our service providers, only to run Twine on our behalf (see below).
- If the law requires it. We may disclose information if we believe in good faith it's required by law or a valid legal request, or to protect the safety of a person.
- If Twine changes hands. If Twine is involved in a merger or acquisition, information may transfer as part of it, and this policy would continue to apply to it.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
5. Service providers
We use a small number of providers to run Twine. They process information only to provide their service to us.
| Provider | What they do | What they receive |
|---|---|---|
| Supabase | Hosts our database, sign-in and photo storage | Everything stored in your account |
| Photon by Komoot (OpenStreetMap data) | Place search | The text you search for and your approximate area, without your name or account |
| Open-Meteo | Weather at the time of a date | The coordinates of the date, without your name or account |
| Apple Maps | Shows the map in the app | The map area you're viewing, handled under Apple's privacy policy |
6. No ads, no tracking
Twine contains no advertising and no third-party advertising or analytics SDKs. We don't track you across apps and websites owned by other companies, and we don't ask for permission to track under Apple's App Tracking Transparency framework because we don't do it.
7. Keeping and deleting data
- We keep your information for as long as you have a Twine account.
- Deleting a date removes it for both of you, including both photos, right away. This can't be undone.
- Removing a date idea or your profile photo deletes it from our storage.
- Untwining pauses your couple for 90 days: other couples can't find or see you, and your dates and photos are kept unchanged in case you both retwine. If you don't, after 90 days your couple's dates, photos, date ideas and follows are permanently deleted. Either of you can choose to delete them sooner. Your own login is kept, and your couple's @username is held for 30 days afterwards so no one else can take it straight away.
- Deleting your account (Settings → Delete Account) right away deletes your profile photo, likes and comments, and your couple's follows, followers and requests, and disables your login; your email address is removed from it. If you're twined, your couple pauses, as it does when you untwine, and can't be retwined: the dates you logged together, both photos of each, and your shared date ideas stay for 90 days so your partner can save them, visible only to them. Then they're permanently deleted, along with your login and your first name on those dates. Your partner can delete them sooner. If you're not twined, everything is deleted right away. You can also email us to delete your account. See how to delete your account.
- Copies may remain in encrypted backups for a short period until they're overwritten on our provider's normal schedule, and we may keep information we're legally required to keep.
8. Your choices and rights
You can view and edit most of your information right in the app: your name, photo and app color in Settings, and your dates and ideas wherever they appear. You can also:
- ask for a copy of your information, or for us to correct it;
- ask us to delete your account and information;
- withdraw permissions such as location or camera in iPhone Settings at any time;
- object to or ask us to restrict certain processing.
Depending on where you live (for example in the European Economic Area, the UK, or California and other U.S. states), you may have these rights by law. To use any of them, email support@twine-official.com from the address on your account. We'll respond within 30 days and won't treat you differently for asking. If you're in the EEA or UK, you can also complain to your local data protection authority. Where these laws apply, we process your information to provide the service you asked for (performing our contract with you), with your consent for device permissions like location, and for our legitimate interest in keeping Twine secure.
9. Security
Information travels between the app and our servers over encrypted connections (HTTPS). Access rules on our servers, not just in the app, make sure only you and your partner can read your dates and photos, and your partner's photo for a date can't be read by anyone until you've both posted. Photos are kept in private storage, not at public links. No system is perfectly secure, but we work to protect your information and will notify you if a breach affects you as the law requires.
10. Children
Twine is not directed to children and isn't meant for anyone under 13 (or the minimum age for digital consent where you live, if higher). We don't knowingly collect information from children. If you believe a child has given us information, contact us and we'll delete it.
11. Where data is stored
Twine's data is stored with our hosting provider, which may be in the United States or another country different from yours. Where the law requires, we rely on appropriate safeguards such as standard contractual clauses for these transfers.
12. Changes to this policy
If we change this policy, we'll update the date at the top. If a change is significant, we'll let you know in the app before it takes effect.
13. Contact us
Questions, requests, or concerns about your privacy:
support@twine-official.com